Due to current scenario of covid, supply chain is affected and deliveries may take longer than usual.

Refund and Cancellation

Cancellation Policy

  • You will have to log in to your Bookbazaar.com account to cancel.
  • You can cancel your order until it is marked ‘Ready to ship’.
  • Your order amount will be refunded after the cancellation request is processed.
  • All refunds will be credited to Bank Account.

Time taken to process cancellation request

  • It will take us 24 hours to process your cancellation request and initiate a refund. We will inform you via email.
  • In case of any refund delay after we have processed your cancellation, please get in touch with our customer support.

How to cancel your order online

  • Log in to your Bookbazaar.com account.
  • Click on My Account and choose My Orders from the Tab menu.
  • Click on view order button, It's shows details of the order and click on the corresponding Cancel order button.

Refund Policy

How to make a refund request for delivered product

  • If you want a refund, email customer support at support@bookbazaar.com or call +91 9537657881 within 24 hours of delivery.

You can make a refund request if:

  • Wrong product is delivered to you
  • Product gets damaged during transit
  • Product quantity delivered differs from quantity ordered
  • Replacement product cannot be provided on request
  • Cancellation occurs before the product is marked ‘Ready to ship’

You cannot make a refund request if:

  • Allotted time frame for requesting return elapses
  • Any product part goes missing after delivery
  • Defect/damage in product is covered under warranty of manufacturer
  • Product is damaged due to misuse
  • There is no photographic evidence of the damage or wrong delivery

Things to remember before making a refund request

  • Ensure the product is unused and in original condition
  • Include invoice, price tags, original packing, and freebies when returning the product
  • Include images of the product

Time taken to process refund request

  • Pickup of your original product will take place within 48 hours from the day you make a refund request.
  • Refund will take place within 7 business days after your original product has been picked up from the delivery address.
  • For your cancelled order, refund will happen after the cancellation request is processed.